A minimum requirement of 24-hours notice must be given or the lesson and fee is forfeited. If a student believes they are coming down with a *cold, it's better to cancel with more than 24 hours notice and reschedule the lesson; no harm done and no viruses spread.
The studio realizes that there are many things that come up in people's day to day lives. While truly sympathetic, the studio cannot absorb the financial responsibility of last minute cancellations. In fairness to all students, this policy is in effect *regardless of the reason for the cancellation.
*We are continuing to offer in-person lessons to those who are fully-vaccinated. We hope to keep our physical studio doors open but we can only do so if we remain COVID-19/cold/flu free. We will always offer virtual voice lessons.
If you feel you have been potentially exposed or have any symptoms (including minor sniffles or tickles!!), we will waive our 24-hour cancellation policy. However, if you feel well enough to take a lesson, please consider taking advantage of our virtual option.
It is simply not worth the risk for everyone who comes into our home if you are even the least bit symptomatic.
The studio realizes that there are many things that come up in people's day to day lives. While truly sympathetic, the studio cannot absorb the financial responsibility of last minute cancellations. In fairness to all students, this policy is in effect *regardless of the reason for the cancellation.
*We are continuing to offer in-person lessons to those who are fully-vaccinated. We hope to keep our physical studio doors open but we can only do so if we remain COVID-19/cold/flu free. We will always offer virtual voice lessons.
If you feel you have been potentially exposed or have any symptoms (including minor sniffles or tickles!!), we will waive our 24-hour cancellation policy. However, if you feel well enough to take a lesson, please consider taking advantage of our virtual option.
It is simply not worth the risk for everyone who comes into our home if you are even the least bit symptomatic.